PostNord Group

About the position

PostNord is undergoing a digital- & analytics-driven transformation journey which will deeply change how PostNord will work in different areas such as sales, transport, logistics, sustainability, and everything that is vital in PostNord’s future way of doing business.

Nordic Strategy and Solutions is a group function that plays an important role in developing and implementing the long-term strategy, as well as accelerating the data and tech transformation of our businesses.

As Change Management Expert, you will be part of the Data & Analytics (D&A) Innovation unit, within the Nordic Strategy and Solutions department; and will directly contribute to a virtual D&A Transformation Office (Lighthouse teams operating under the Accelerator model).

You will support the overall transformation of the business by driving faster adoption of digitally enabled workflows in the business and higher utilization of the modern capabilities by the line organisations. Together with relevant stakeholders, you will develop an implementation roadmap for different user types and assume proactive responsibility in identifying potential roadblocks and associated mitigation measures.

Job description

As PostNord’s Change Management Expert, the scope is to assist Product Owners in driving adoption and implementation of identified changes that will create true value to the organization. To do so, you need to have the ability to understand existing workflows and to identify changes and challenges in changing these workflows.

You also need to be able to evaluate and ensure user readiness and to define and measure success metrics and monitor change progress.

Your work will include the following key aspects:  

  • Work closely with Business and Process SMEs to understand user requirements and analyze impact on business processes, people, and roles
  • Understand existing workflows and identify changes and challenges in changing those workflows
  • Develop pilot plans to change workflows and develop full roll-out plans
  • Develop change management and business readiness plans
  • Work on training, internal communication, and marketing with the wider business
  • Use change management toolbox to develop change management assessments
  • Support user testing of the whole process; identifying testing scenarios
  • Leverage understanding of operational challenges & mitigation methods to effectively land change
  • Identify, analyse and prepare risk mitigation tactics
  • Coach multi-disciplinary team about change management principles and toolbox

We are looking for you who have

  • Trained in using a coherent change management toolbox
  • Change Management experience, preferably in digital and analytics related team settings and a well-developed understanding of agile processes
  • Experience in working with multi-disciplinary teams in a business and technical environment
  • Experienced in driving successful adoption in business and users
  • Experience in understanding change needs related to digital and technology capabilities
  • Relevant academic education within bussiness economics and/or engineering
  • Fluent in speech and text, English and Swedish or Danish
  • It is an advantage if you have previous experience of working in an accelerator model
  • The role requires a few years of experience in similar work and the ability to understand drivers of the business and technical details, think innovatively, have analytical skills and the capacity to understand the big picture.

We believe you are a person that is thourough, analytical and easily gets acquaninted with new systems. You have a structured, responsible and inclusive way of working. You need to be able to handle a high pace environment and can prioritize tasks independently. You are communicative and easy to collaborate with, as well as unpretentious in your way of creating and nurturing long-term relationships.

We offer you

We offer a variety of work in an international environment with constantly new challenges and quick decisions. Here you have opportunities to develop creative solutions and work in a prestige-free group where we jointly help to reach our goals. PostNord is one of Sweden's largest workplaces and we offer safe employment conditions and benefits. In addition to the benefits mentioned above, we offer: 


Click here to apply

Sounds interesting? Welcome with your application!In this recruitment, PostNord collaborate with Novare Executive Search. If you have any questions regarding the position, please contact Charlotta Cedermark at or +46 735 233004. Please note that we don´t accept application by e-mail.

For union representatives, visit:

We are looking forward to hear from you! 

We make everyday life easier  

PostNord is the leading supplier of communication and logistics solutions to, from, and within the Nordic region. We ensure the provision of a postal service to households and businesses in Sweden and Denmark. We aim to make everyday life easier and more sustainable for everyone who lives and works in the Nordic region. We are in a constant transformation and work consistently to develop both our offer and our employees, all to achieve our vision of being The favorite carrier of the Nordics. We are PostNord - a fantastic company to work and grow with. Read more at 

Anställningsform Tillsvidareanställning
Anställningens omfattning Heltid
Tillträde According to agreement
Löneform Monthly salary
Antal lediga befattningar 1
Sysselsättningsgrad 100%
Ort Stockholm
Län Stockholms län
Land Sverige
Referensnummer 2024/611
  • Charlotta Cedermark , +46 735233004
Publicerat 2024-05-07
Sista ansökningsdag 2024-05-21

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