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Are you ready to be part of a dynamic and rapidly changing environment at Postnord IT Workplace department? If you have a background of managerial role/s and Service Management, with experience in M365 governance or similar areas, this opportunity is for you! We are looking for a candidate with relevant experience who is passionate about governance, processes, and standardization and who enjoys driving continuous improvements.
Our Workplace department consists of around 15 team members responsible for PostNord’s IT Workplace, serving both administration and production workforces. We continuously evolve our workplace technologies to ensure secure, reliable, and user-friendly services. Our work aligns with PostNord’s overall vision and strategies, supporting the company’s market positioning.
As an IT Service Manager for M365, you will be working with strategic, tactical, and operational duties related to Microsoft 365 Services at Postnord. Your primary focus will be on the M365 Collaboration related workloads, yet also ensuring synchronized cross-planning and communication amongst key stakeholders steering other workloads in the tenant. This senior-level role includes:
We are looking for someone who has a long-standing interest in M365 and can realistically understand that others may not be as up to date about the continuously changing environment. You should have the ability to consult on M365 capabilities for non-technical stakeholders. Your way of working is inclusive, structured, and responsible. You need to be able to handle stressful situations and prioritize job tasks independently. Strong communication skills, ease of collaboration, and diplomacy in building and maintaining long-term relationships are essential.
Additionally, you have previous experience with systems like Service Management Tooling, Power BI and other tools required for Business Planning (budget, follow-up, forecast).
It is an advantage if you have previous experience from working in an IT senior role and are used to coaching and guiding others around M365.
We offer a role that is part of our dynamic team including Service Managers, Engineers respectively a Chief Architect. The roles in Workplace Team are dedicated to certain solution areas and are responsible for governing outsourced Workplace services and/or some of the internally managed services. Daily work varies in an international environment with constantly new challenges and quick decisions. Here you have opportunities to develop creative solutions and work in a prestige-free group where we jointly help to reach our goals. PostNord is one of Sweden's largest workplaces and we offer safe employment conditions and benefits. In addition to the benefits mentioned above, we offer:
PostNord is the leading supplier of communication and logistics solutions to, from, and within the Nordic region. We ensure the provision of a postal service to households and businesses in Sweden and Denmark. We aim to make everyday life easier and more sustainable for everyone who lives and works in the Nordic region. We are in a constant transformation and work consistently to develop both our offer and our employees, all to achieve our vision of being the favorite carrier of the Nordics. We are PostNord - a fantastic company to work and grow with. Read more at postnord.com.
If you have any questions or concerns, please contact Susanne Wetterstrand on phone number: +46 72-585 32 85. Don't wait to submit your application as we go through the applications on an ongoing basis.
We are looking forward to hearing from you!
For union representatives, visit: www.postnord.com/fackliga
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Anställningsform | Tillsvidareanställning |
---|---|
Anställningens omfattning | Heltid |
Tillträde | According to agreement |
Löneform | Monthly salary |
Antal lediga befattningar | 1 |
Sysselsättningsgrad | 100% |
Ort | Stockholm |
Län | Stockholms län |
Land | Sverige |
Referensnummer | 2024/1120 |
Publicerat | 2024-11-06 |
Sista ansökningsdag | 2024-12-06 |